Working Together to Improve your Shop’s Profitability           » Detailed Agenda

Join us for this advanced training workshop designed to turn existing shop management system customers into power users who get the most out of their software and business. These user-group sessions are designed for those who have previously established competence using their shop management software and now want to learn more advanced capabilities, better methods and shortcuts. This two day session will guide users through all levels of functionality in the Mitchell 1 Manager SE system. Instructors will explore program setup values, inventory, reporting, best practices and advanced transactions, as well as integration with aftermarket cataloging.  Attendees will also learn about the new Mitchell 1 SocialCRM™ customer retention and new customer acquisition service during a relaxed evening reception.

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Click the Complete Registration button to reserve your spot today!

At the end of each workshop, we will hand out the AMI Course Completion form and those attendees who wish to pursue AMI credits can fill it out. Students completing this course will be rewarded 30 credits toward the Accredited Automotive Manager (AAM) designation.

“Instructor was great! He really enjoys what he does and you can tell!

Lori Samples, Apex Brake and Muffler

“A must for any user of this program, will make the service writers job so much easier.”

Ron Haefner, Ron’s Auto Repair of Mankato

“The course content was excellent with regard to increasing the value of Mitchell 1 to our operation. The interaction with the instructors allowed for detailed as well as overview learning. Further, the involvement and ‘experience sharing’ by other attendees significantly added to the experience.”

Richard Wooly,
NorPac Street Performance & Custom Fabrication

Attendees will have the opportunity to interact with instructors and other users during these sessions. Expect lively discussions on how to use your shop management system to energize your business, increase profits, and boost productivity. You will be welcomed with a cocktail reception Thursday, April 27 from 6:00 pm to 8:00 pm. Workshop sessions run from 8:00 am to 5:00 pm Friday, April 28 and Saturday, April 29.

The workshop will be led by John Dwulet, Sr. Product Manager for Mitchell 1’s management software solutions, and Tim McDonnell, National Training Manager. Mitchell 1 support personnel will also be on hand.

PLEASE NOTE: The workshop focuses on version 7.0 of Mitchell’s popular shop management solutions with references to version 6.5x. Users are encouraged to update to the latest version prior to the workshop. You may call 888-724-6742 Option #3 to request a free upgrade to the latest version.

Participants must arrange their own transportation to the conference location. The conference registration fee is $200 for each attendee and includes seminars, continental breakfast, lunch and refreshments each day.


Individuals can call 800-832-2025 for reservations. Mitchell 1 has negotiated a special rate for the conference at $149 per night (includes resort fee). Please be sure to ask for the special Mitchell 1 / ShopKey Manager Training rate when making your reservations.

Scottsdale Plaza Resort
7200 North Scottsdale Road
Scottsdale, AZ 85253

Discounted Room Rate - $149 (includes Resort Fee)
until April 7, 2017
Reservation Phone Number – 800-832-2025

Hotel Reservation must be completed by April 7, 2017 for the Mitchell 1 rate. Workshops fill up fast, so sign-up today.

register in our secure product catalog

© 2017 Mitchell Repair Information Company. The Mitchell 1 name is used herein by permission from Mitchell International, which has no ownership interest in Mitchell 1.